Terms of
Service.

We provide digital marketing, advertising management, web development, creative design, and consulting services.

Scope of Work

The specific details, deliverables, and timelines of your project will be outlined in a separate proposal, invoice, or Statement of Work (SOW).

How We Work

We retain absolute control over how we execute your services, including the tools, platforms, and personnel we choose to use. We reserve the right to use trusted subcontractors at our sole discretion without prior notice.

To make your campaigns successful, we need your active participation.

What We Need

You agree to quickly provide us with accurate brand assets, text, images, data, login credentials, and platform accesses ("Client Materials").

Your Guarantee

You promise that you own or have the legal right to use all materials you hand over to us. We do not check your materials for legal compliance or copyright infringement.

Impact of Delays

If you are slow to give us access or approvals, our deadlines are automatically extended by the same amount of time. We are not responsible for any campaign performance issues caused by your delay.

Rates and Invoices

You agree to pay the fees outlined in your proposal or invoice. All prices listed on our website or proposals exclude VAT, local taxes, and third-party platform costs.

Payment Terms

Invoices must be paid in full by the specific due date stated on the face of the invoice itself, unless stated otherwise.

Late Payments & Pausing Work

If an invoice is overdue by more than 7 days, we reserve the right to immediately pause all services, take down active ad campaigns, and revoke access to deliverables without notice. We are not liable for any losses or drops in traffic you experience because of this pause. Late balances will accumulate late interest at 0.05% per day.

Third-Party Ad Spend

You are directly responsible for paying ad platforms (like Meta, Google, or TikTok). You must either link your own credit card to these ad accounts or fund them in advance. We will never advance ad budget on your behalf.

Our Tools

We own all rights to our pre-existing methodologies, internal templates, proprietary code, data tracking frameworks, and marketing strategies.

Your Deliverables

Once you have paid all of your invoices in full, we grant you a non-exclusive, non-transferable license to use the final, approved creative assets for their intended commercial purpose. We retain ownership of all raw design files, unselected drafts, and source code unless a separate, written ownership transfer is explicitly signed by our executive directors.

Our services rely heavily on external networks (Google, Meta, LinkedIn, TikTok, etc.).

You explicitly acknowledge that we have no control over these third-party platforms.

We cannot be held responsible if an ad platform changes its algorithm, rejects an ad creative, updates its policies, updates software interfaces, or suspends your advertising account.

IMPORTANT NOTICE: Digital marketing and advertising are inherently speculative. Arrecife Digital provides all services strictly on an "As-Is" and "As-Available" basis. We make absolutely no guarantees, promises, or representations regarding the commercial outcome of our work.

Any estimated metrics, benchmarks, or projections provided in our proposals are purely for illustrative purposes. We do not guarantee specific conversion rates, sales volumes, return on ad spend (ROAS), search engine rankings, lead quantities, or revenue increases.

To the absolute maximum extent permitted under Czech law (specifically Section 2898 of Act No. 89/2012 Coll., Civil Code), Arrecife Digital, its directors, team members, and partners will not be liable for any indirect, special, incidental, or consequential damages.

This means we are not liable for any loss of profits, loss of business revenue, loss of data, campaign downtime, system interruptions, or third-party claims, regardless of how they happened.

In any circumstance, our total maximum aggregate liability to you for any dispute or legal claim arising from our services is strictly limited to the actual amount you paid us for the specific service in question during the one (1) month immediately preceding the event that caused the claim.

You agree to protect, defend, and hold Arrecife Digital harmless from any financial claims, losses, lawsuits, legal fees, or regulatory fines (including penalties from Czech authorities like the ÚOOÚ or ČOI) that arise from the content you asked us to publish, your materials, or your breach of these Terms.

Monthly/Ongoing Services

Either party can cancel ongoing monthly services by giving a two (2) month written notice via email. The notice period begins on the first day of the calendar month following the receipt of the email.

Immediate Termination

We reserve the right to cancel your service immediately if you break these terms, fail to pay, or enter bankruptcy.

Final Settlement

Upon termination, you must immediately pay for all work completed up to the cancellation date, alongside any non-cancelable third-party commitments we made on your behalf.

These Terms, our services, and all legal disputes connected to them are governed exclusively by the laws of the Czech Republic, without regard to conflict of law rules. Any legal proceedings that cannot be settled amicably within 30 days will be handled exclusively by the competent courts of the Czech Republic in the district of our registered office Prague, Czech Republic.

We look after our business dynamic and may update these Terms from time to time. When we do, we will post the updated version on our website and change the "Effective Date" at the top. If you continue using our services after the changes go live, it means you accept the new Terms.